Manage assigned system integrator and technology partners throughout their lifecycle, including onboarding, operational support, deal registration, pipeline management, renewals, agreements, referrals, and performance reviews. Coordinate partner-led marketing and sales initiatives, maintain Salesforce PRM records, analyze metrics, create documentation, and improve partner operations. Develop AI-driven automation to increase efficiency and enhance partner experiences. The role requires cross-functional collaboration, partner enablement, process management, and enterprise SaaS expertise.

Manage and grow relationships with medium to large commercial insurance carriers using Insurity’s Decisions Suite. Serve as the primary customer contact, lead business reviews and onboarding, monitor satisfaction and churn risk, resolve escalations, drive product adoption, and identify retention, upsell, and cross-sell opportunities. Coordinate cross-functional enhancements, prepare customer presentations and statements of work, ensure contract and billing accuracy, mentor team members, and support continuous improvement.