The Customer Success Manager is responsible for customer onboarding, engagement, retention, and upselling, ensuring customer satisfaction and successful product adoption.

As a Research Intern, you'll analyze healthcare trends, collaborate with teams to inform clinical strategies, and leverage data insights to improve patient care.

Manage new business and renewals for life sciences accounts, using consultative SaaS sales to meet bookings targets, expand customer relationships, maintain Salesforce/Clari records, provide market feedback, and collaborate with CSMs, Product, and Marketing to maximize retention and growth.