Top Tech Jobs & Startup Jobs in Los Angeles, CA

Consult with clients to improve operational efficiency via ERP and business application implementations. Facilitate Agile ceremonies, manage backlogs, support project delivery, provide training, and apply analytical reasoning to drive business transformation. Collaborate with teams on resource management, strategic planning, and technology integration to achieve client objectives.

Lead contact center transformation initiatives to improve customer experience, guide teams on engagement strategies, analyze customer journeys and KPIs, drive business process improvements, ensure CRM data integrity and compliance, build client relationships, mentor staff, and identify opportunities for service innovation and operational excellence.

Lead provider clinical operations consulting engagements for health services clients: analyze operations, identify improvements, implement process and performance solutions, manage client relationships, mentor teams, ensure data integrity and compliance, and deliver strategic, technology-enabled transformation to drive operational excellence.

Lead Salesforce CPQ and Revenue Cloud engagements: analyze client needs, design and implement tailored Salesforce solutions, manage project architecture and budgets, train and mentor teams, validate deliverables, and drive technology innovation to meet strategic objectives.

Serve as a Microsoft Dynamics 365 functional lead delivering CRM/ERP assessments, design, configuration, fit-gap analysis, data migration, testing, training, and client-facing implementation support. Lead project tasks, create functional requirements and process flows, support proposals and business development, and coach junior staff to deliver solutions leveraging Microsoft platforms.

Support payer operations and transformation client engagements by conducting research, data analytics, process improvement, and change management. Assist in developing and implementing operational strategies, quality standards, stakeholder alignment, and performance metric analysis while learning consulting skills and supporting senior staff.

Serve as a Senior Associate in Operations Consulting for health services clients, analyzing operational challenges, managing grant administration workstreams, applying data analytics and process improvement, engaging stakeholders, leading change initiatives, conducting market research, and planning project resources to deliver operational excellence and business transformation.

Lead assessments of risk and controls during large-scale digital transformations (Workday, SAP, Oracle). Guide implementation, evaluate governance and SOX compliance, utilize IT general controls and ERP security knowledge, manage project planning and delivery, coach teams, resolve stakeholder issues, and promote innovative assurance solutions.

Lead contact center transformation by designing user-centric interfaces (AngularJS, React, Vue.js), conducting user research and usability testing, creating Figma prototypes, implementing accessibility and omnichannel solutions (Amazon Connect, Genesys CloudCX), analyzing workflows to optimize operations, collaborating with cross-functional teams, and mentoring junior designers.

Lead enterprise-scale cloud modernization and migration programs to AWS, design end-to-end architectures (including AI agent integration), define AI-native engineering standards, mentor engineering teams, implement IaC and CI/CD, enforce security and governance, and deliver measurable business value through technical strategy and execution.