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Reposted 7 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Lead the design and implementation of Google Cloud CX solutions, mentor teams, and ensure high-quality delivery in production environments.
Top Skills: BigQueryCloud RunConversational InsightsDialogflow CxDockerGkeGoogle Cloud PlatformKubernetesPub/SubSpeech To TextTerraformVertex Ai
Reposted 22 Days AgoSaved
Remote
USA
Mid level
Mid level
Information Technology
The Senior Test Analyst will design and execute test cases for web applications, monitor test progress, and support client User Acceptance Testing efforts.
Top Skills: Azure DevopsHp AlmIbm RationalJIRASpirateamSQLTricentis Tosca
Reposted 22 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
The Account Executive will prospect new accounts, build a pipeline, drive revenue, and maintain client relationships, focusing on Contact Center and CRM solutions.
Top Skills: Genesys Contact CenterSalesforce Service Cloud
Reposted 22 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
Design and deliver customer experience solutions using machine learning techniques, analyze customer data, implement ML algorithms, and automate processes.
Top Skills: Aws SagemakerNoSQLPythonSQLTableau
Reposted 22 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
The Genesys Developer will design and develop Genesys solutions, facilitate meetings, document requirements, and mentor team members.
Top Skills: .NetC#Genesys Desktop
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Reposted 22 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Develop and maintain user interface elements, utilize Vaadin, and train team members on front-end development while focusing on customer experience solutions.
Top Skills: AjaxBootstrapCSSGwtHTMLJava ServletsJavaScriptJqueryReactSass
Reposted 22 Days AgoSaved
Remote
USA
Expert/Leader
Expert/Leader
Information Technology
The CX Business Architect will design, test, and deliver customer experience solutions while leading business requirements sessions and maintaining client relationships.
Reposted 22 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology
Design and deliver customer experience solutions; create user interfaces, wireframes, and prototypes; lead design sessions; collaborate with clients and developers.
Top Skills: CSS3ExcelHTML5JavaScriptJqueryMicrosoft WordPowerPointProjectVisio
Reposted 22 Days AgoSaved
Remote
USA
Junior
Junior
Information Technology
The Data Analyst will analyze caller behavior data, design Tableau reports, and provide insights to improve customer experience in IVR applications.
Top Skills: ExcelSQLTableau
Reposted 22 Days AgoSaved
Remote
USA
78K-78K
Junior
78K-78K
Junior
Information Technology
The Customer Experience Analyst will improve IVR operations through data analysis, optimization methods, and recommendations, focusing on Mandarin-speaking customers.
Top Skills: Contact Center SoftwareData AnalysisStatistical Modeling
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