Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide native-level Simplified Chinese player support for escalated (T2+) tickets, investigate banned accounts with InfoSec, review outsourced tickets, translate and maintain support documentation, coordinate with internal and external partners, report player feedback and issues to Production, and test/request live-ops tool updates to improve player satisfaction.

Edit and culturalize in-game text and voiceover scripts for western audiences; maintain localization documentation (style guides, termbase, story bibles); track and coordinate copy-editing progress; fix in-game text bugs; participate in style discussions and QA; occasionally localize VO and attend voice sessions.

Lead development and execution of offline marketing, events, and promotional video production to grow MapleStory fandom and partner relationships. Manage agencies and cross-functional teams, oversee merchandise and sponsorship negotiations, and execute B2B and B2C events including trade shows and fan festivals.

Lead product marketing and community strategy across titles, driving go-to-market planning, integrated campaign execution, community programming, and analytics. Mentor a team, align cross-functional stakeholders, translate player feedback into product and marketing decisions, and improve processes and tools to grow player awareness, engagement, acquisition, and retention.

Lead data-driven marketing strategies to acquire and engage Asian American gamers. Identify niche platforms and cultural opportunities, run test-and-learn campaigns, optimize performance via A/B testing and KPIs, and translate insights into repeatable go-to-market frameworks while partnering with agencies and cross-functional teams.

Manage roadmap, milestone schedules, and Jira workflows for Global MapleStory Classic World. Produce status and risk reports, facilitate meetings with internal and external partners, allocate resources, escalate and resolve issues, and maintain team alignment throughout the development lifecycle.