Top Tech Jobs & Startup Jobs in Los Angeles, CA

Own renewal and engagement lifecycle for B2B SaaS customers: manage accounts, drive adoption/renewals, surface ROI and health metrics, collaborate cross-functionally, escalate issues, and contribute to enablement and scaling of Customer Success processes.

Provide technical support for the improveit 360 Salesforce managed package via tickets, calls, chat, and email. Troubleshoot Salesforce configuration, document case resolutions, maintain knowledge base, and collaborate on creative solutions. Manage technical and administrative tasks with prioritization and urgency.