Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads the Milady beauty education content portfolio, developing evidence-based product and business strategies through market, customer, competitive, and financial analysis. Oversees portfolio lifecycle, content development plans, budgets, timelines, quality, and performance. Coordinates cross-functional teams, collaborates with Marketing and Sales, engages authors and customers, conducts market testing, and supports adoptions through positioning, presentations, campus visits, and industry conventions.

Leads Cengage’s royalty payments and product finance operations, including royalty models, contributor payments, product data, system ownership, reporting, audit support, and risk control. The role manages a team, develops scalable processes, oversees data setup across finance systems, drives complex improvement initiatives, resolves contributor issues, and presents analyses and recommendations to executive leaders.

Administer and configure SAP Concur Travel & Expense, including workflows, policies, audit rules, reporting, integrations, and corporate card programs. Troubleshoot system issues, maintain data integrity, support upgrades, and analyze spending for compliance and savings. Provide user support, documentation, training, onboarding, and coordination with Finance, HR, IT, Procurement, SAP Concur support, and technical teams.

The Analytics Architect will design and implement cloud-based analytics solutions, maintain data pipelines, ensure data quality, and collaborate with teams to enhance operational efficiency.

Manage and drive customer renewals via proactive engagement, CRM pipeline management, and cross-functional collaboration with sales to minimize churn, identify expansion opportunities, and support forecasting and reporting.

Lead a team to enhance Cengage Learning Platforms by implementing AI-first strategies, improving software delivery processes, and ensuring product quality.

Generate and qualify sales leads through calls, emails, LinkedIn outreach, and marketing follow-up. Research higher education institutions, identify decision-makers, nurture prospects until sales-ready, schedule impactful client meetings, and maintain accurate CRM activity records for account management teams.

Lead enterprise CRM and Salesforce transformation programs from strategy through delivery. Own scope, governance, roadmaps, budgets, risks, vendors, integrations, platform modernization, adoption, and business outcomes across multiple Salesforce clouds. Partner with executive sponsors and cross-functional global teams spanning technology, product, sales, marketing, customer success, data, and operations. Drive CRM analytics, automation, AI-enabled capabilities, customer data initiatives, and governance using Agile, Waterfall, or hybrid delivery methods.

Own and execute strategic account plans to drive revenue and long-term customer success. Act as a consultative advisor to institutional customers, identify growth opportunities from data and usage trends, influence cross-functional teams, oversee deal governance, and ensure alignment with policies and revenue objectives.

Embed with strategic higher-education partners to design, build, and ship production AI and platform integrations (LLM/RAG, LTI) across Cengage products. Own end-to-end deployments, write production code, ensure compliance and accessibility, evaluate AI safety and outcomes, mentor FDEs, and translate field learnings into product roadmap contributions.