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Manage relationships with school districts and transportation partners, analyze transit performance data, improve service quality, lead contract renewals and expansions, coordinate service launches, and advocate for partner needs internally. The role includes presentations to varied stakeholders, playbook development, revenue growth, and approximately 50% travel.

Leads Via’s West Coast operations portfolio, overseeing regional strategy, P&L performance, market launches, service quality, safety, compliance, and operational KPIs. Manages and develops Field Operations Managers, General Managers, and Operations Managers while partnering with transit agencies, Commercial, Product, Finance, Fleet, HR, and other functions. Drives growth, resource allocation, root-cause problem solving, stakeholder trust, and operating-model improvements across complex, regulated, people-intensive transportation services.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

As a Partner Success Manager, you will build and maintain relationships with partners, analyze service performance data, and drive revenue growth through strategic guidance and contract negotiations.