Lead org-wide business intelligence and experimentation efforts: build dashboards and metrics, design and analyze A/B and multivariate experiments, develop predictive and behavioral models, and translate insights into decision-ready recommendations across product and business functions.

Lead a Customer Success team serving churches and nonprofits to increase product adoption, retention, donor engagement, and CSAT. Own strategy, KPIs, enablement programs, customer health analysis, voice-of-customer initiatives, cross-functional collaboration, executive representation, and coaching for CSM performance and growth.

The Product Marketing Manager will lead product positioning, messaging, and go-to-market strategies by conducting market research and collaborating with cross-functional teams to drive product adoption and growth.