Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide first-line technical support for Huntress products: troubleshoot Windows and macOS issues, guide customers through problem-solving, escalate incidents, follow up to resolution, recommend documentation updates, and continuously grow product and procedural knowledge while delivering excellent customer service.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Build and maintain developer platform tooling, automation, CI/CD, and Go-based CLI to improve developer productivity, reliability, and scalability for Huntresssecurity products. Implement AI-enabled workflows, support deployments in Azure and containerized environments, and collaborate with product teams to optimize architecture and operations.

Trusted, high-leverage advisor to the Chief People and Administration Officer and executive team who drives the executive operating system. Owns Board material preparation and cadence, coordinates cross-functional initiatives, frames decisions with data and stakeholders, and leads high-priority work from analysis through execution. Builds operating rhythms, improves communication and accountability, forms focused teams for urgent priorities, and removes friction to increase organizational effectiveness as the company scales.

Lead design and delivery of backend-focused full-stack features for the Business Platform. Build APIs, data models, and reliable parsers, ensure secure resilient systems, mentor engineers, drive estimates and quality, collaborate with Growth on data-driven features, and integrate AI tooling into development workflows.

Serve as the primary post-sale technical liaison to ensure customer satisfaction, troubleshoot escalated technical issues with product and engineering, drive onboarding and training, conduct technical QBRs to identify upsell opportunities, advocate customer needs to product teams, and deliver technical enablement including presentations. Travel ~25% and present to groups.

Administer and maintain commission operations in CaptivateIQ, investigate and resolve commission inquiries, support payroll submissions and close activities, perform manual calculations and audits, and partner with FP&A, Sales, and Payroll to reduce errors and improve processes.

Executive leader responsible for strategy, organization, and outcomes for Threat Detection & Response across SOC, detection engineering, threat hunting, triage, and response. Build multi-year roadmap toward an agentic SOC, partner with Product/Engineering/Data, drive metrics (MTTx, detection coverage/quality), lead cultural change, and develop a deep leadership bench to operate under high-pressure incidents.

The Staff Cloud Security Engineer will secure cloud infrastructure for Huntress, focusing on product security, risk management, and compliance for a SaaS platform. Responsibilities include collaborating with DevOps, managing vulnerabilities, threat modeling, and developing incident response strategies.

Lead LATAM reseller and distribution partnerships to grow Huntress' presence. Recruit, onboard, and enable VARs/MSPs, coordinate with distributors for co-selling and co-marketing, define channel strategy and targets, track and coach partner performance, collaborate with marketing, and represent the company at partner events.