Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead Horizon 3 innovation by identifying emerging technology opportunities, defining product vision, and validating transformational concepts. Manage prototypes, MVPs, and proofs of concept through rapid experimentation, user research, and cross-functional collaboration with engineering, research, design, and go-to-market teams. Build strategic business cases, communicate vision to executives, and guide high-risk, high-reward initiatives toward future growth.

Lead end-to-end product design for Twilio Identity and Agent Identity experiences, including developer onboarding, configuration, authentication, consent, permissions, and approval flows. Partner with product and engineering leaders, conduct customer research and usability testing, simplify complex identity protocols, contribute to design systems, and mentor designers. The role focuses on highly technical B2B and developer products involving OAuth, tokens, AI agents, and human-in-the-loop controls.

Owns product learning and development for Twilio’s product organization. Designs and delivers PM Academy curricula, competency models, cohort programs, workshops, coaching, and internal playbooks. Builds and drives adoption of AI-enabled product management tools, including prompt libraries, agents, and PRD generators. Partners with product and engineering leaders to identify AI opportunities, lead change, establish champion networks, and measure adoption and business impact.

Own the multi-year technical strategy and architecture for Twilio’s large-scale data platform. Define lakehouse, storage, query, governance, privacy, reliability, and security patterns across ClickHouse, Elasticsearch, and distributed data systems. Establish reference architectures, migration strategies, and operational standards at petabyte scale. Partner across engineering, product, security, and infrastructure; resolve complex distributed-systems issues; document key decisions; mentor senior engineers; and guide technology adoption through prototypes and benchmarks.

Manage daily global partner operations, including support queues, partner applications, deal registrations, lead routing, directory listings, and partner inquiries. Maintain accurate data across Zendesk, Salesforce, Airtable, Impartner, and Crossbeam while meeting onboarding and processing SLAs. Execute manual workflows precisely, resolve operational issues, support channel partners, and identify opportunities for process improvement and automation.

Design and maintain Twilio’s R&D analytics data layer using AWS and analytics modeling tools. Define metrics and data lineage, build automated reconciliation and quality checks, investigate anomalies, and communicate solutions. Collaborate with Product and Engineering, mentor analytics team members, and establish best practices for data modeling, testing, documentation, and code review.

Provides technical account management for strategic customers, resolving complex application, networking, and cloud-support issues. Partners with developers, architects, Product, and Engineering teams; troubleshoots APIs, code, connectivity, and Twilio libraries; identifies customer trends and product improvements; communicates technical issues clearly; and proactively recommends ways to reduce business-impacting downtime.

Develop and operate highly available, large-scale distributed systems for Twilio SendGrid. Build Go-based microservices, manage AWS and Azure infrastructure with Terraform, improve observability and reliability, and optimize high-throughput email services. Responsibilities include architecture, coding, testing, technical debt reduction, infrastructure modernization, sprint planning, code reviews, and mentoring junior engineers.

Generate and develop sales pipeline for Twilio’s New Business and Strategic Sales teams through account research, outbound calls, personalized emails, and social selling. Build relationships with prospects, meet monthly opportunity-generation goals, use Salesforce, Outreach, and Sales Navigator, and partner with Account Executives on account strategies and territory plans. The role includes structured onboarding and training, with occasional travel for team or project meetings.

Leads and optimizes marketing automation systems, conversational marketing channels, event integrations, and operational workflows. Manages live chat routing, lead distribution, CRM and marketing automation workflows, webinar integrations, AI-enabled processes, and data synchronization troubleshooting. Partners with Marketing, Sales, and Technology teams to align marketing technology architecture with go-to-market strategies and improve conversion and operational efficiency.