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Support leadership by building and maintaining relationship intelligence: optimize CRM data (Salesforce/Polinode), design relationship tagging, run gap analyses, maintain databases, streamline processes with SOPs and automation, track network engagement and market intelligence, and build reports to prioritize community growth and referrals.

The Proposals Pricing Analyst will conduct claims analysis and create deliverables to assist the sales team in demonstrating SmithRx's value. They will query large datasets, provide insights from historical data, and prepare client-ready reports while collaborating with internal teams.

Design, build, and operate scalable, secure containerized infrastructure on AWS (Kubernetes/EKS). Implement IaC, CI/CD, monitoring, reliability, and compliance (HIPAA/SOC2). Automate deployments, troubleshoot incidents, participate in on-call rotations, and collaborate with dev teams to optimize cost and performance.

Senior DevOps Engineer to build and maintain cloud-native (AWS) container infrastructure (Kubernetes), implement IaC and CI/CD pipelines, automate monitoring/logging, ensure security and HIPAA compliance, troubleshoot and perform root-cause analysis, participate in on-call rotations, and collaborate with developers for scalable, reliable deployments.

The Partner Operations Specialist monitors eligibility, accumulator, and claims files, resolving issues and improving workflow efficiency while supporting new partner integrations and client implementations.

The Senior Account Manager at SmithRx ensures client satisfaction and retention by managing Tier 1 clients, developing success plans, and collaborating across teams to resolve issues.

The Lead, Account Management focuses on customer success, managing a team to ensure client satisfaction and effective relationships, solving issues and supporting growth. Responsibilities include coaching team members, achieving performance metrics, and maintaining strong client relations.

The Manager, Strategic Partnerships will develop and maintain relationships in the Health Plan and TPA sectors, driving growth and collaboration cross-functionally while managing partner engagement and responses to RFPs.