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Provide frontline technical and product support to K-12 IT admins, educators, and staff across phone, chat, and email. Troubleshoot OS and networking issues, own tickets end-to-end, meet SLAs, document cases, escalate complex issues with decision-ready notes, and contribute to knowledge base and team collaboration.

Provide frontline technical and product support for K-12 customers via phone, chat, and email. Troubleshoot device, network, and application issues across Windows, macOS, and ChromeOS; manage tickets end-to-end; meet SLAs; document cases; escalate with clear, decision-ready information; and contribute to knowledge-base improvements.

The role seeks experienced Account Executives who excel in selling SaaS solutions to K-12 schools, managing full sales cycles, and building relationships with educators.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

Join Securly's remote talent community for future account executive roles, focusing on selling SaaS solutions to large K-12 school districts.

Owner of top-of-funnel outbound prospecting for K-12 districts: high-volume calls/emails/LinkedIn to identify, qualify, and book meetings; maintain Salesforce/Outreach records; collaborate with Sales/Marketing; hit quota and develop into AE or Customer Success roles.

Manage top-of-funnel outbound prospecting to K-12 decision-makers through high-volume calls, email, and LinkedIn. Qualify leads, schedule meetings, create opportunities, maintain Salesforce/Outreach.io records, hit conversion and quota targets, and collaborate with Sales, Marketing, and RevOps.