Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide first- and second-level helpdesk support for desktops, laptops, mobile and network services; troubleshoot and escalate incidents; document SOPs; manage inventory, workstation builds, account provisioning, and on-call maintenance; build strong relationships with business teams and drive projects and performance tuning in an on-site Playa Vista studio environment.

Coordinate and triage IT support tickets, monitor queues and SLAs, provide first-level end-user support, communicate with customers, escalate as needed, maintain documentation, update KPI dashboards, and develop JIRA dashboard analytics to improve support performance across studios.

Lead development of advanced models to quantify player value and incrementality using causal inference, forecasting, optimization, and ML. Measure incremental effects of launches and investments, build optimization and scenario models, partner with Finance and Strategy for adoption, mentor data scientists, and communicate results to technical and non-technical stakeholders.

Owner of automation and validation for PlayStation client media features. Build and maintain automated UI and API tests in Python, troubleshoot Jenkins pipelines, review PRs, document findings, and collaborate with developers to improve quality and release confidence.

The Senior Pricing Strategist will define pricing strategies for internal PlayStation services, conduct market analysis, build pricing models, and analyze pricing based on market changes.

Design, develop, and maintain DPU firmware, optimizing PCIe communication, managing device queues, and collaborating across teams to enhance performance and solve complex issues.

Assess and model PlayStation game portfolio performance and opportunities. Perform market, competitive, and consumer analyses, build financial/portfolio models, support senior strategists, and present findings to studio and executive stakeholders.

The Senior Product Analyst will oversee product analytics projects, collaborating with teams to develop KPIs, conduct A/B testing, and provide data-driven insights to enhance decision-making.

Lead design, execution, and interpretation of A/B tests and quasi-experiments; apply causal inference methods; partner with product, engineering, and marketing; mentor data scientists; build experimentation frameworks; extract and analyze data using SQL and Python; communicate results to stakeholders.

Lead organizational change for finance transformation initiatives: develop change strategies, stakeholder assessments, communications, training, adoption metrics, readiness dashboards, and playbooks while partnering with Finance, IT, HR, and executives to drive adoption and measurable outcomes.