Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead and develop a regional Customer Success team (8–10 CSMs) to drive retention, revenue expansion, product adoption, and NPS. Partner cross-functionally to improve processes, reporting, and automation, act as escalation point, and scale operations through coaching, project management, and system improvements.

Design and own end-to-end technical solutions and integration architecture for enterprise restaurant rollouts. Translate business requirements into scalable designs, validate integrations during pilots, oversee rollout integrity, produce handoff documentation, manage technical risk and escalations, and coordinate cross-functional teams from pre-sale through post-live stabilization.

Provide multi-channel customer support for payroll tax accounts: research and resolve tax notices, coordinate with tax agencies and internal teams, reconcile liabilities, assist with TPA and POA setups, and contribute to recurring filings and process improvements.

Design, build, deploy, and maintain scalable, resilient backend services for a Voice AI platform. Lead cross-cutting projects, make architectural decisions, integrate AI platforms, implement observability and evaluation frameworks, and mentor engineers.

Lead design and execution of Toast's enterprise data governance: define strategy, build governance frameworks, policies, business glossary, Data Governance Council, ensure compliance (GDPR/CCPA/SOC2/PCI-DSS), run maturity assessments, enable data literacy, and grow the governance team to drive adoption across domains.

Design and implement Kotlin backend services and end-to-end systems for Toast POS device management. Lead technical designs, estimations, performance optimization, cross-team collaboration, and software quality practices including modern testing and observability. Mentor peers and drive product roadmap alignment with product, hardware, and QA stakeholders.

Serve as the first step in the sales pipeline by executing high-volume outbound/inbound outreach, qualifying prospects, scheduling meetings for Account Executives, and developing toward a full-cycle AE role. Maintain daily activity metrics (100+ outreach actions), host qualification calls, and hand off qualified opportunities while applying feedback and improving performance.

The Lead ServiceNow Engineer will architect and govern the ServiceNow platform, lead complex initiatives, mentor engineers, and ensure scalable solutions align with enterprise strategy.

Design, build, deploy, and operate a high-concurrency, resilient configuration and publishing platform. Lead cross-team projects, set technical direction, improve engineering productivity, optimize performance, and maintain end-to-end ownership of distributed systems at scale.

Own the KDS product strategy, focusing on enterprise workflows, AI integration, and kitchen efficiency insights while driving partnership with restaurant customers.