Top Tech Jobs & Startup Jobs in Los Angeles, CA

Prepare accurate customer invoices and process contracts across SaaS, license, and services billing models; execute billing cycles; resolve billing tickets; manage key accounts; maintain SOPs and onboarding; drive process improvements and automation; partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal; support audits and billing-related projects.

Supports Relativity Success leadership through strategic planning, prioritization, executive reporting, and business operations. Builds cross-functional relationships, gathers operational intelligence, identifies dependencies and risks, recommends actions, and contributes to annual planning. The role combines analytical rigor, relationship management, process development, and decision support in a SaaS environment.

Lead roadmap and execution for document conversion and enrichment features. Work with customers, engineering, sales, and design to define requirements, prioritize backlog, track product metrics, and drive adoption. Provide technical leadership on cloud architecture, scalability, reliability, and performance while breaking projects into iterative releases and producing go-to-market content.

Serve as the technical account lead for Relativity customers: develop account plans, drive technical success plans, resolve critical incidents, partner cross-functionally to improve product experience, and advise customers on best practices. Maintain SME-level Relativity knowledge, contribute to KCS processes, and support capacity planning and service quality.

Provide senior legal counsel on commercial technology transactions including SaaS, software, cloud, AI-enabled and data processing agreements; draft, review, and negotiate contracts; advise cross-functional stakeholders; streamline contracting processes and pricing governance; use legal tech and AI tools to increase efficiency; engage customers and support strategic initiatives.

Lead end-to-end FOIA data migration projects into RelativityOne, define and prioritize migration tooling, author requirements and runbooks, engage agency customers, ensure FedRAMP-compliant handling of DT1 data, and drive continuous improvement and product feedback.

Lead complex employee relations investigations and high-risk performance cases end-to-end; advise managers and Sr. HRBPs on disciplinary and performance processes; ensure legal compliance, rigorous documentation, and consistent global policy application; analyze ER trends and build enablement tools and playbooks.

As a Software Engineer, you will design and build backend services for Relativity's generative AI platform, focusing on scalability and reliability in distributed systems.

Provide technical support for a product vertical, troubleshoot and resolve software/network issues, run basic SQL queries, maintain tickets in Salesforce, escalate when needed, meet SLAs, obtain Public Trust clearance, and deliver excellent customer service during assigned CST shifts.

Design, develop, and maintain partner-facing enablement content, learning journeys, and GTM assets. Manage Partner Portal and asset library, run onboarding and launch programs, ensure content governance, and iterate using partner feedback and engagement data.