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The Senior Technical Account Manager leads technical strategies for enterprise customers, manages complex integrations, ensures system reliability, and mentors junior team members, all within critical emergency response contexts.

As a Technical Account Manager, you will manage relationships with monitoring company customers, ensuring system reliability and performance while leading response coordination for incidents.

The analyst will create dashboards, deliver insights, ensure data integrity, and leverage AI for automated analysis in collaboration with multiple teams.

The Implementation Engineer will oversee the technical lifecycle of B2B partner integrations, ensuring successful onboarding and ongoing operational success while collaborating with engineering and customer success teams.

As a Senior Implementation Engineer, you'll manage B2B partner integrations, overseeing onboarding, technical implementation, and the ongoing health of integrations, utilizing Python and REST APIs to ensure reliable emergency data delivery.

Lead technical accounting, month-end close, and global consolidations; design scalable controls and processes; document complex GAAP positions; support M&A and audits; mentor junior staff and implement AI-driven automations for reporting and reconciliations.