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The Associate Manager will lead the Premier Success team, ensuring operational efficiency in service delivery, fostering team development, and managing customer relationships to enhance satisfaction and value from the Risk Cloud platform.

Responsible for building customer relationships, providing GRC expertise, managing account health, supporting implementation, conducting training, and collaborating with teams to enhance customer experience.

Lead and scale the Product Management organization, co-create product strategy with the CPO, and drive execution of AI-powered GRC strategy while managing teams, aligning cross-functionally, and engaging with customers and stakeholders.

The Senior Implementation Services Associate will manage customer implementations of GRC solutions, ensuring effective setup and customer satisfaction based on specific needs.