Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provides technical support and development assistance for enterprise applications, investigating root causes, resolving defects, managing support tickets, monitoring production systems, and documenting solutions. Partners with development teams and product owners on testing, deployment, enhancements, and issue prioritization. Works across C#/.NET, SQL Server, Salesforce, and Workday while communicating with technical and business stakeholders.

Manage payroll tax rejection cases from receipt through resolution. Responsibilities include researching rejection causes, reviewing TaxEx setup, coordinating agency outreach, completing resubmissions, communicating with customers, monitoring registration and amendment cases, prioritizing quarter-end issues, identifying rejection trends, and escalating complex or high-risk situations.

Serves as the first point of contact for enterprise application support, triaging and resolving tickets, monitoring batch and integration jobs, documenting issues, maintaining knowledge articles, and communicating status updates. The role investigates system, access, and integration problems, follows SLA and escalation procedures, performs recovery steps, and escalates complex issues with complete technical context. Workday or similar ERP/HCM experience and familiarity with Azure DevOps are preferred.

Conduct outbound B2B calls to recruit suppliers into virtual card programs, explain program benefits, address objections, negotiate rates, and guide enrollment. Research supplier and invoice information, document interactions in Salesforce, send follow-up communications, and support retention when suppliers consider leaving. The role also routes exceptions, follows compliance procedures, contributes process feedback, and meets enrollment, payment, and retention performance goals in a fully remote environment.

The Tax Consultant leads customer implementations for payroll tax services, gathering requirements and legal documentation, configuring the TaxEx application, analyzing tax data, resolving issues, and coordinating successful transitions to operations. The role manages project timelines and deliverables, conducts customer checkpoints, consults on data integrity, and partners with internal teams and deployment partners to ensure accurate tax setup and customer satisfaction.

Provides end-to-end payroll processing and customer support for multiple managed payroll clients. Responsibilities include managing cases and escalations, resolving payroll issues, performing root-cause analysis, configuring Workday pay components and deductions, supporting multi-jurisdiction taxes and year-end processes, troubleshooting audit reports, leading client calls, and maintaining documentation while meeting service-level, quality, and production metrics.

Supports treasury operations by analyzing payroll and transaction data, monitoring bank transactions, preparing and releasing payroll files, processing ACH requests, tracking funding limits, resolving payment issues, and generating reports on trends and anomalies. The role also assists customers and collaborates with banks and internal teams to ensure accurate, compliant, and timely financial processing.

Own the enterprise AI strategy, roadmap, governance, investment priorities, and measurement framework. Identify and prototype high-value AI use cases, guide pilots into production, establish responsible-AI standards for sensitive data, and communicate outcomes to executives. Build adoption through enablement and reusable practices while coordinating technology, business, legal, security, data, and vendor partners. Lead the emerging AI strategy function and hold teams accountable for delivery and value realization.

Builds and leads an in-house supplier recruitment and retention calling team for virtual card programs. Responsibilities include making supplier calls, developing scripts, recruiting and training callers, managing performance, tracking KPIs, improving conversion and save rates, reporting results, handling supplier assistance, and establishing workflows with the Payment Optimization and Operations team. The role begins hands-on and evolves toward coaching, performance management, staffing strategy, and program leadership.

Leads simple customer implementation projects under close supervision, supporting project plans, schedules, task tracking, documentation, status reporting, governance, risk escalation, and customer communication. The role also assists project managers and the PMO with administrative activities while learning OSV’s delivery methodology, platforms, and tools.