Top Tech Jobs & Startup Jobs in Los Angeles, CA

The Lead Performance Architect partners with Customer Care leadership to diagnose performance gaps, identify root causes, and implement targeted solutions. Responsibilities include using operational data and analytics, developing coaching and leader-enablement strategies, collaborating with learning teams, supporting change initiatives, and measuring business impact. The role focuses on improving employee performance, customer experience, and operational results through performance consulting, process improvements, communications, and continuous improvement.

Leads and optimizes a consumer telesales team in a call center, driving revenue through sales and upselling strategies. Responsibilities include managing customer experience, analyzing performance data, directing daily operations, overseeing vendors, implementing policies and innovation initiatives, supporting workforce planning, and collaborating across business areas. Supervises entry- to mid-level sales employees and influences hiring, disciplinary, promotion, and performance decisions.

Own the Adobe Experience Platform product vision, roadmap, backlog, governance, adoption, and value measurement. Translate marketing objectives into scalable platform capabilities across RTCDP, Adobe Journey Optimizer, Customer Journey Analytics, and related Adobe Experience Cloud products. Coordinate marketing, technology, analytics, privacy, and product stakeholders; support Agile delivery, resolve tradeoffs, communicate progress to leadership, and improve platform adoption and business impact.

Leads national product marketing strategy and execution for wireless plans, products, offers, network initiatives, and customer experiences. Identifies growth opportunities, develops positioning and go-to-market plans, coordinates cross-functional launches, analyzes competitive and business performance data, and presents recommendations to senior leadership. Establishes measurement frameworks and optimizes initiatives to drive customer acquisition, revenue growth, engagement, and brand consideration.

Own and execute SEO, AEO, and GEO strategies for AT&T Business digital properties. Conduct search, technical, competitive, and customer behavior analysis; develop content and technical recommendations; partner with marketing, product, UX, analytics, development, and technology teams; monitor performance; and connect organic search initiatives to business outcomes. The role also advances AI-powered search visibility and manages multiple initiatives from analysis through implementation and measurement.

Acquire new small and mid-sized business customers within a defined territory. Responsibilities include prospecting through cold calls, door-to-door visits, referrals, networking, and email; setting appointments; identifying customer needs; selling AT&T connectivity and technology solutions; managing the full sales cycle; maintaining Salesforce activity; forecasting pipeline; and meeting sales quotas.

Senior technical consultant leading complex network and data center design and implementation projects. Responsibilities include architecture, hardware/software specification, deployment, testing, documentation, client training, mentoring, and owning billable engagements from pursuit through final invoicing.