Leads client engagements with healthcare executives, translating workforce and market questions into rigorous analyses, reports, presentations, spreadsheets, and interactive tools. Uses Claude and Axuall’s data connector to analyze provider supply, demand, recruitment, retention, succession, competitors, and service-line growth. Facilitates design sessions, validates executive needs, refines reusable prompts and templates, supports sales and client services, and communicates product insights to shape future AI-powered workforce intelligence offerings.

Own new customer acquisition across large healthcare organizations, from strategic account planning and executive prospecting through business-case development, negotiation, and contract signature. Build C-suite relationships, generate qualified pipeline, lead complex seven-figure SaaS and data sales, apply Challenger and MEDDPICC methodologies, maintain accurate forecasts, and collaborate with Marketing, Product, Engineering, Implementation, and Customer Success.

Owns strategy, standards, and best practices for recipe and application/task configuration processes. Analyzes customer workflows, gathers requirements, builds scalable solutions, establishes quality assurance and governance practices, manages intake and prioritization, and drives automation and continuous improvement. The role partners with Product, Client Services, Support, and external providers to ensure accurate, consistent, and efficient implementation delivery.