Coordinates small to mid-sized installation projects, including planning, scheduling, vendor and client communication, documentation, shipping, and site installation. Performs quality assurance through pre- and post-installation punch walks, documenting damages and resolving client issues. Maintains punch lists, warranty and corrective-action processes, installation records, and project status reports. Conducts occasional site visits and hosts meetings to review warranty and quality concerns.

Manages assigned commercial furniture accounts as the primary client contact, coordinating dealer activities, projects, work orders, sales orders, service contracts, quotes, and customer communications. Oversees implementation, pricing, margins, quality standards, and workload distribution while maintaining customer satisfaction. Develops product and service opportunities, presents new offerings, and collaborates with designers, contractors, engineers, IT teams, and other third parties. Requires commercial furniture account management or sales experience and knowledge of contract furniture, space planning, and project management.