Leads Specialty Sales Representatives and Customer Success teams, overseeing pipeline management, forecasting, coaching, hiring, cross-functional coordination, customer handoffs, and expansion strategy. The role will build sales processes, implement AI-enabled workflows, partner with RevOps, guide the transition to a regional pod model, support brand consolidation, and represent the organization at industry events. Requires extensive sales leadership, CRM experience, customer success management, and experience building or scaling commercial functions.