Manages customer orders from intake through shipment, coordinating with sales, credit, distribution, and production teams. Resolves shipment discrepancies, billing issues, inventory concerns, and customer inquiries while maintaining accurate order, product, label, and customer-profile data. Supports promotions, new releases, value-added services, and proactive account management. Requires strong communication, organization, troubleshooting, customer service, and multitasking skills in a fast-paced environment.

Manages customer orders from acceptance through shipment, coordinates with sales, credit, distribution, operations, and production teams, resolves shipment discrepancies and billing issues, maintains customer and product data, supports promotions and new releases, and provides proactive account service. The role requires accurate data entry, customer communication, order tracking, troubleshooting, reporting, and proficiency with Microsoft Office applications. It requires onsite work three to four days weekly in Culver City, California.