Handles inbound and outbound sales calls, customer inquiries, product and campaign information, CRM documentation, lead generation, credit applications, returns, warranty claims, and sales support. Maintains customer satisfaction while collaborating with sales teams to improve sales practices and business processes. Requires bilingual English/Spanish communication, Saturday rotation availability, and familiarity with Microsoft Office and preferably NetSuite.

Handles inbound and outbound customer sales calls, responds to inquiries across phone, chat, text, and email, supports sales campaigns, develops leads, records interactions in the CRM, assists with credit applications and product returns, and maintains sales materials. The role also supports process improvements and requires rotating Saturday availability.