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Engages YMCA members and guests, builds inclusive relationships, conducts onboarding and wellness consultations, promotes memberships and programs, meets sales and retention goals, provides health and fitness support, processes memberships and payments, and participates in community outreach, events, trainings, and compliance activities.

Fosters belonging, wellness, and member engagement across YMCA experiences. Welcomes members, conducts onboarding and wellness consultations, promotes memberships, performs tours and follow-ups, supports retention, monitors fitness areas, processes memberships and payments, and conducts community outreach. Builds relationships, connects members with programs, supports health goals, and upholds safety, confidentiality, reporting, and YMCA conduct standards.

Welcomes and engages YMCA members, conducts onboarding and wellness consultations, promotes memberships and programs, meets sales and retention goals, supports members’ health objectives, processes payments and registrations, maintains fitness-area safety, and conducts community outreach. The role builds relationships, resolves member concerns, connects people to YMCA resources, supports wellness events, and upholds safety, confidentiality, conduct, and risk-management policies.

Welcomes and engages YMCA members, conducts membership tours and sales follow-ups, supports retention, leads onboarding and wellness consultations, and connects members with programs. Provides basic fitness equipment guidance, monitors facility safety, processes memberships and payments, conducts community outreach, and builds relationships with local partners. Maintains confidentiality, follows YMCA safety and risk-management policies, and participates in staff meetings, trainings, campaigns, and wellbeing events.

Lead all aspects of a YMCA branch including operations, programs, facilities, staff and volunteer development, budgeting, fundraising, community relations, board development, marketing, and strategic planning to ensure program quality and financial sustainability.

Serve as a frontline ambassador to welcome members, build relationships, onboard and support wellness goals, promote and sell memberships, run outreach and retention efforts, instruct safe equipment use, monitor fitness areas, process transactions, and uphold YMCA policies and values to foster belonging and community engagement.

Serve as a frontline ambassador to welcome members, build relationships, onboard and coach on wellness goals, promote membership and programs, meet sales/retention goals, ensure fitness center safety, process transactions, and support community outreach and events.

The COO will lead operational strategy and execution across a multi-site YMCA, overseeing membership, facilities, finance, staffing, community relations, and data-driven performance. They will manage large budgets, implement the strategic framework, mentor leadership, coordinate with the Board and CEO, and drive organizational growth, sustainability, and inclusive culture across 29 operations, 220 program sites, camps, and 3,000+ staff.

Manage and administer the Home Delivered Meal Program, conduct client assessments and route management, supervise staff and volunteers, handle billing and reporting, develop outreach and enrollment plans, ensure program quality, safety, and compliance with AAA and YMCA standards.

Serve as a frontline ambassador to welcome members, build relationships, conduct tours and wellness consultations, promote and close memberships, support member retention, instruct safe equipment use, monitor fitness areas, process payments, and participate in community outreach and YMCA campaigns.