Provide high-touch user support via Intercom, troubleshoot web/mobile and integrations, build Intercom automations and AI-driven workflows, create help center content, report bugs and collaborate with product and engineering, and support onboarding to improve user experience and reduce friction.

Drive outbound prospecting and qualify inbound leads for a healthcare SaaS. Book meetings for sales leaders, personalize outreach, run growth experiments using AI tools, track activity in CRM, and hit performance targets while collaborating with the founding team.