Design, develop, customize and maintain enterprise Sitecore solutions (versions 9/10, SXA, JSS, XM Cloud). Produce technical specs, implement components, test and debug in test and production, support teammates, perform demos to customers, and escalate/resolve issues.

Lead end-to-end Salesforce Field Service architecture and implementations, design API-driven integrations with ERPs and middleware, govern technical standards and DevOps, drive pre-sales solutioning, advise on operating models and AI-readiness, mentor distributed teams, resolve escalations, and develop reusable accelerators to ensure scalable, long-term technical delivery.