Leads corporate communications strategy across internal and external audiences, including stakeholder relations, executive profiling, media relations, thought leadership, crisis communications, and issues management. Partners with executives, elected officials, community leaders, business partners, and media to promote tourism and organizational priorities. Supervises and develops a communications manager, maintains crisis plans, trains executives, and supports communications for events and trade shows.

Serve on executive leadership to lead community engagement, sustainability, accessibility, and stakeholder relations for LA Tourism. Act as primary liaison to city and county agencies, lead UN SDG-based programs, oversee destination assessments and accessibility initiatives, manage the Community Advisory Board, and partner on visitor experience strategy and measurement of resident sentiment.

Manage day-to-day HRIS (Paylocity) administration, lead global onboarding and offboarding, coordinate training and performance review cycles, plan culture and wellness events, handle HR administration (leaves, workers' comp), and provide HR support and reporting for a hybrid, global nonprofit.