Administer, troubleshoot, and optimize Microsoft 365 and related cloud applications and infrastructure. Support, configure, and maintain applications, databases, and servers; lead application development governance, SDLC standards, version control adoption, AI-assisted methodologies, and vendor coordination to scale internal apps and automation.

Provide third-level technical support, administration, configuration, and maintenance for assigned applications, databases, and servers. Lead special projects, ensure infrastructure reliability, and serve as the Microsoft 365 System Administrator performing hands-on installation, configuration, maintenance, and troubleshooting of Microsoft cloud technologies.