Serves as the primary customer contact for aerospace component, repair, and machined-product orders. Processes purchase and repair orders, coordinates pricing, delivery, documentation, quality, shipping, and invoicing details, monitors order status, resolves discrepancies, and communicates updates. Collaborates with Sales, Operations, Quality, Engineering, Supply Chain, Finance, and Shipping to support customer satisfaction, retention, and timely order fulfillment while maintaining accurate records and complying with export-control and quality requirements.