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Own delivery of AI agent deployments for consumer brands from kickoff to sustained automation performance. Manage complex multi-stakeholder projects, diagnose CX ops issues (helpdesk configuration, routing, automation), monitor metrics, provide proactive updates, and co-lead strategic accounts while feeding operational patterns back to product.

Lead product marketing for an enterprise B2B SaaS agent: own launches, create customer case studies and academies, build competitive intelligence and ROI tools, develop sales enablement assets, and track marketing impact on pipeline and revenue.

Own and grow a portfolio of $100K+ ARR strategic accounts, drive retention and multi-team expansion, run executive-level commercial conversations, influence product roadmap, win back at-risk accounts, and build the playbook for strategic account operations.

As a Forward Deployed Product Manager, you'll manage AI agent deployments for strategic accounts, driving automation and identifying product improvement opportunities based on customer insights, while collaborating closely with CX leaders to optimize transformation strategies.