Drive discovery and requirements for a workforce-development SaaS (WIOA, labor exchange). Document workflows, write user stories and acceptance criteria, map data/integrations, run UAT, triage defects, and support reporting and go-live with Product/Engineering/QA and clients.

Lead People & Culture strategy for a fast‑growing, remote workforce development organization. Build and scale talent acquisition, HR operations, compensation, performance, leadership development, and culture programs. Partner with senior leaders on org design, succession, and high‑stakes people decisions. Manage multi‑state compliance, benefits, HRIS, and employee relations while supporting growth and distributed teams.

The Director of Workforce Transformation will partner with state leaders to redesign workflows for workforce services, oversee the implementation of software solutions, and ensure exceptional service delivery to job seekers and employers, driving measurable outcomes in workforce development.