Top Tech Jobs & Startup Jobs in Los Angeles, CA

Senior Customer Success Manager responsible for onboarding, training, platform customization, process development, account advocacy, renewals, and expansion for customers using an AI-driven SaaS platform for FDA document preparation. The role requires strong B2B SaaS customer success experience, life sciences fluency, AI and LLM familiarity, change-management expertise, and excellent education and communication skills. Training may involve up to 50% travel.

Generates and qualifies leads for an AI-powered regulatory workflow platform serving biotech, pharmaceutical, CRO, and consulting organizations. Responsibilities include prospect research, outbound phone/email/social campaigns, qualification calls, collaboration with account executives and marketing, CRM management, event promotion, product learning, and meeting or pipeline target attainment.

Build Weave’s AI-native lead generation infrastructure from scratch, including agentic workflows, automation, lead sourcing, enrichment, qualification, targeting models, and multichannel campaigns. Partner with account executives and RevOps to define lead quality, maintain HubSpot data hygiene, improve handoffs, and connect lead quality to pipeline conversion. Run data-driven experiments to optimize engagement, conversion rates, and pipeline contribution.

Lead and grow a mid-market sales team selling SaaS to biotech, pharma, and CROs. Drive MEDDIC-based deal discipline, forecast accuracy, pipeline health, hiring and onboarding, territory and quota design, and cross-functional alignment with Product, Marketing, and Customer Success. Travel 60–70% within territory to support AEs and close strategic deals.