Lead customer lifecycle activities for Americas customers — onboarding, adoption, training, renewals, and expansions. Build proactive relationships, coordinate with support/product/engineering, track success metrics, surface feedback, and partner with Sales on upsell opportunities to maximize retention and value.

The role involves building and managing partnerships with VARs, Distributors, and MSSPs to drive revenue growth in North America. Responsibilities include recruiting, training, executing joint business plans, and continuous engagement to enhance partner effectiveness and pipeline management.

As a People Operations Partner, you will manage the full employee lifecycle, support managers, improve processes, and contribute to global HR initiatives in a fully remote environment.