Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow user stories and functional specs, perform gap analyses, design Agile/SOPs, ensure compliance with Section 508 and FISMA/NIST, mentor junior staff, conduct peer reviews, develop process maps and UAT plans, and produce federal-grade deliverables and training materials.

Serve as the teams dedicated Scrum Master for a federal cloud modernization program: facilitate all Scrum ceremonies, manage sprint execution and Jira boards, coordinate demos and stakeholder status, maintain documentation in SharePoint, track ServiceNow tickets integrated with Jira, and support high-level change management and DevSecOps conversations with engineers and federal customers. Requires active clearance and on-site presence in Washington, D.C.

Lead design, develop, and deploy ServiceNow solutions (ITSM/ITOM/HRSD/App Engine/Service Portal). Build workflows, custom widgets, integrations (REST/SOAP/MID Server/Integration Hub), ensure security and performance, mentor developers, troubleshoot, and work in Agile with CI/CD and AWS support. Document architectures and collaborate with stakeholders for federal projects requiring Public Trust clearance.

Lead requirements definition and solution design for federal ServiceNow implementations. Facilitate discovery workshops, convert mission needs into user stories and acceptance criteria, perform gap assessments, own backlog quality and UAT, produce federal-standard documentation, mentor junior staff, and ensure designs meet Section 508 and FISMA/NIST requirements while minimizing customization and technical debt.

Lead requirements gathering and process design for federal clients, translating mission needs into ServiceNow solutions. Create user stories, conduct gap analysis, design SOPs, mentor junior staff, ensure FISMA/NIST and Section 508 compliance, coordinate UAT, and produce federal-grade deliverables and process documentation.

Design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements. Provide architectural guidance, script Business Rules/Client Scripts/Script Includes/ACLs, support multiple instances, troubleshoot performance, collaborate with business and technical teams using Agile/Scrum, and assist rollout and platform stability.

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow solutions, author user stories and acceptance criteria, ensure federal compliance (Section 508, FISMA/NIST), mentor junior staff, run UAT, and produce SOPs, user guides, and training materials.

Lead design, development, and deployment of ServiceNow solutions (ITSM, ITOM, HRSD, App Engine, Service Portal). Build workflows, custom widgets, integrations (REST/SOAP/MID Server/Integration Hub), enforce security and governance, mentor developers, troubleshoot performance, and work in Agile teams while documenting architectures and solutions.

Serve as the dedicated Scrum Master for a federal cloud engineering team, facilitating Scrum ceremonies, managing sprint execution in Jira, coordinating with Product Owner and stakeholders, maintaining documentation in SharePoint, tracking ServiceNow tickets, and promoting agile practices while supporting cloud and DevSecOps-related delivery and federal security compliance.