The Director of GIS leads the GIS team to develop and maintain systems for fiber network expansion, manage technical teams, and present to leadership on strategies and growth initiatives.

The Business Support Specialist II manages administrative tasks within sales, resolves customer issues, maintains documentation, and supports cross-functional teams.

Provide first-line technical support for residential and small business customers across voice, data, security, and video services. Troubleshoot IPTV, POTS, DSL, and fiber broadband issues, document interactions, monitor outages, escalate when needed, and work scheduled shifts including nights, weekends, and holidays.