Lead UX design and research for complex systems: conduct user research and usability testing; create flows, wireframes, prototypes, and style guides; mentor junior staff; communicate findings to stakeholders; support proposals and cross-functional teams.

Plan and lead human factors research and analyses (requirements discovery, task/workflow analyses, usability studies, compliance audits, workload experiments), analyze data, make design recommendations, document results (HEDADs, CTAs), oversee junior staff, ensure standards compliance, and contribute to proposals.