Coordinates multiple IT projects by tracking tasks, tickets, schedules, timelines, and commitments. Communicates with clients, vendors, technicians, procurement, and internal teams; follows up on open items; coordinates onsite and remote work; monitors equipment and deliverables; manages expectations; escalates risks; supports process documentation and team training. The role emphasizes organization, client communication, accountability, confidentiality, and timely follow-through rather than technical problem-solving.