Leads complex post-sale customer engineering engagements, including distributed database deployments, migrations, upgrades, troubleshooting, performance optimization, and production readiness. Serves as a senior technical advisor and escalation resource for enterprise customers, coordinating with Support, Engineering, Product, Cloud Operations, Sales, and Customer Success. Mentors peers, develops technical enablement materials, improves operational practices, and contributes to workshops, documentation, and technical presentations.

Outbound SDR responsible for signal-driven prospecting into Tier-1 enterprise accounts, partnering with AEs to build account briefs and targeted campaigns. Use intent data, tech-stack signals, and multi-channel outreach to book high-quality meetings, map buying committees, and maintain pipeline hygiene in Salesforce and Salesloft. Learn ScyllaDB's technical use cases and competitive landscape to translate technical pain into business outcomes and consistently hit monthly and quarterly targets.