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Lead a regional portfolio and a team of Directors/senior CSEs to drive net revenue retention and expansion. Act as executive client contact for health systems, oversee enterprise implementations, change management and adoption, build scalable CS playbooks and processes, collaborate with Product/Engineering/Sales, represent the company externally, and support hiring and team development. Onsite in Duarte, CA with occasional travel to Palo Alto.

Serve as an on-site, embedded customer success lead at a health system, driving post-sale implementation, configuration, training, adoption, and measurable clinical and operational outcomes. Build relationships across clinical, operational, and IT teams, manage day-to-day client execution, track success metrics, and collaborate with product, sales, and engineering to improve the solution and scale deployments.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

As a Deployment Strategist, you will work with teams to deploy AI solutions in healthcare, engage with clients to understand their needs, and optimize workflows and deployments for improved patient outcomes.

Lead enterprise sales into tier‑1 medical device and MedTech accounts; own full sales cycle from prospecting to close. Partner with Product and Clinical teams to design AI/SaaS solutions, build ROI/business cases, manage pipeline and forecasting, and represent the company at industry events. Travel 20–40% U.S.

Define and own Hippocratic AI's inbound deployment methodology: design IVR, decision-tree, and provider-directory architectures; build reusable deployment frameworks; lead customer implementations and translate call center workflows into scalable product requirements; partner with engineering and enablement to document and train future deployment teams.

The Integration Engineer will design and maintain healthcare data integrations, collaborating with teams to optimize performance and improve reliability using Python and various standards.

The Principal, Strategic Partnerships will lead AI adoption in healthcare by managing executive relationships, discovering use cases, performing economic analysis, and expanding partnerships with major health systems.

The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.