Assists walk-in and phone customers with product questions, sales orders, payments, warranties, delivery estimates, and product recommendations. Pulls, stages, and distributes orders; restocks showroom merchandise; and supports receiving, shipping, and warehouse operations. Requires strong customer service and computer skills, the ability to move products up to 100 pounds, and preferably one year of inside sales experience. Pool or outdoor-living product familiarity is preferred.

Supervises warehouse and distribution operations, including purchasing coordination, inventory control, receiving, storage, order routing, shipping, safety, quality, and employee training. Reviews sales and purchase orders, manages vendor claims and inventory discrepancies, controls costs and stock levels, analyzes operational reports, supports sales objectives, and ensures compliance with company and regulatory procedures.