Tune AML and fraud detection models using customers’ live transaction data. Investigate missed cases, alert quality, pattern drift, and false positives; validate changes through backtesting and sample review; document regulatory rationale; and present model performance and business value to compliance, risk, and data science stakeholders. Partner with customer teams on account strategy and relay customer-specific or systemic findings to product and model functions.

Own end-to-end customer lifecycle for a portfolio: scope, implement, realize value, drive adoption, and expand revenue. Manage delivery using Hawk methodology, monitor usage/performance, optimize outcomes (reduce false positives, speed investigations), engage in pre-sales as an SME, and build executive relationships to secure renewals and growth.

Lead complex enterprise sales to Tier 1 banks, payment providers, and regulated organizations across the U.S. Build executive relationships, manage long sales cycles from prospect to contract, and position Hawk's AI-supported AML and fraud detection solutions. Collaborate with internal teams to deliver proofs of value, drive pipeline, negotiate deals, and influence product strategy.