Leads strategic client relationships, revenue growth, retention, and operational excellence across major domestic and global accounts. Owns client strategy, commercial outcomes, escalations, new business, workflow improvement, and cross-functional delivery across social media, creative production, and creator ecosystems. Develops senior talent, manages performance and succession planning, represents the agency externally, and partners with leadership to improve profitability and client value.

Create social-first entertainment content for a global streaming client: develop and pitch creative, write social and script copy, support live event and junket coverage, produce short and long-form video and social assets, align work with strategy, and collaborate with project managers and clients to deliver on time and on budget.