The Professional Services Manager will oversee customer implementations, support, and training while ensuring project management and technical coordination among stakeholders. The role emphasizes relationship building and customer advocacy within a cross-functional environment.

The Customer Success Manager drives ongoing merchant relationships post-implementation, leveraging AI and automation to optimize engagement, ensure compliance, and enhance retention through data-driven strategies and negotiation efforts, while fostering long-term partnerships.

As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.