Own enterprise customer success from onboarding through renewal and expansion. Drive adoption, value realization, health monitoring, quarterly business reviews, executive relationships, advocacy, and strategic account planning. Collaborate with Sales, Product, Support, Marketing, and partners to resolve escalations, identify expansion opportunities, and provide product feedback. The role requires cybersecurity, cloud, networking, and solution architecture expertise, with travel for customer meetings, training, and industry events.

Lead Picus’s cybersecurity product marketing strategy and positioning. Develop differentiated messaging, value propositions, category narratives, thought leadership, executive presentations, sales enablement, and competitive guidance. Partner with the CTO, product, research, sales, and marketing teams to translate complex security research and innovations into compelling customer-facing stories. Monitor market and analyst trends, validate messaging with stakeholders, and refresh corporate and portfolio narratives quarterly.

Leads product marketing strategy for Picus’s cybersecurity platform, including positioning, messaging, competitive intelligence, analyst relations, ICP and persona development, sales enablement, and product launch execution. Partners with Product Management, Sales, Technical Marketing, Growth Marketing, and company leadership to communicate complex cybersecurity capabilities, strengthen market presence, influence go-to-market strategy, and drive adoption globally.