Manages trademark clearance searches, USPTO prosecution filings and Office Action responses, portfolio deadlines, TTAB and enforcement support, and client and foreign associate communications. Maintains accurate docketing records, prepares search reports and infringement materials, and independently manages multiple client matters in a remote, technology-forward environment.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.