Top Tech Jobs & Startup Jobs in Los Angeles, CA

Sell Intermedia cloud communications through channel partners: prospect, present voice/data solutions, build territory and partner plans, enable partners (pre- and post-sale), coordinate internal teams, and drive revenue while traveling up to 50%.

Lead deployment and onboarding of contact center software: gather requirements, design and deploy IVR workflows, train clients, manage UAT and SOWs, coordinate internal teams, handle escalations, provide post-implementation support, and ensure timely delivery and client satisfaction.

Provide Tier 2 technical support for Intermedia cloud communications: handle phone queue, troubleshoot telephony and network issues, work with carriers and vendors, document and improve KB and processes, prepare incident reports, monitor systems, participate in on-call rotation and project work to ensure customer satisfaction.