Provides onsite senior technical support, troubleshooting, maintenance, commissioning, and user training for enterprise audiovisual systems across more than 100 rooms. Supports conferencing, audio, displays, video walls, control systems, cameras, and wireless technologies; escalates complex issues and coordinates with clients, manufacturers, programmers, and project teams. Creates BOMs, drawings, documentation, quotes, and change orders while supporting executive meetings, live events, continuous improvement, and AV system testing.

Evergreen pipeline for engineering and technical delivery roles, including design engineering, commissioning, solutions architecture, and engineering management. Responsibilities include designing integrated technology solutions, developing system documentation, supporting projects from concept through implementation, collaborating with clients and project teams, and assisting with commissioning and troubleshooting. Roles require expertise in audio, video, broadcast, control, and networking technologies, with periodic travel to regional project sites.