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Reposted 3 Days AgoSaved
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USA
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Senior level
Senior level
Cloud • Software • Analytics
The Senior Designated Support Engineer will provide technical assistance for NiCE products, troubleshoot connectivity issues, communicate solutions to customers, and work on technical tickets with various providers.
Top Skills: APIsDs3EthernetOc-XSQLT1VoipWeb Services
Reposted 3 Days AgoSaved
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Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.
Top Skills: CcaasCloud TechnologiesEnterprise SoftwareSaaS
4 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
Lead complex, customer-facing projects ensuring alignment with scope and timelines. Manage end-to-end delivery and foster clear communication across teams.
Top Skills: AgileAIAsanaGenaiJIRAMs ProjectPower BISalesforceSmartsheetWaterfall
5 Days AgoSaved
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Remote
USA
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Mid level
Mid level
Cloud • Software • Analytics
The Named Account Executive will manage key customer accounts, develop long-term relationships, identify upsell opportunities, and ensure customer satisfaction with NiCE CX products.
Top Skills: Contact Center Software
5 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Solutions Architect will design and implement Conversational AI solutions, manage projects, provide technical expertise, and deliver training for clients.
Top Skills: CSSHTMLJavaScriptPython
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5 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
The role involves managing client-facing software and AI projects, ensuring alignment with goals, schedules, and customer expectations while providing clear communication and mentoring project teams.
Top Skills: AgileAIMs ProjectPower BIRocketlaneSaaSSalesforceWaterfall
Reposted 5 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Solutions Architect, you will design and implement advanced Conversational AI solutions, manage high-impact projects, provide technical insights, and ensure customer success.
Top Skills: CognigyConversational AiCSSHTMLJavaScriptPython
Reposted 5 Days AgoSaved
Easy Apply
Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Senior Implementation Engineer will lead technical installations, upgrades, and troubleshooting at customers' sites, ensuring systems are functional and integrated correctly.
Top Skills: 2012201220142016201620172019Airbus VestaAvayaCiisco CucmJSONMs PowershellMs Sql Server 2008MySQLWest ViperWindows Server 2008XML
6 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Director will oversee customer accounts, ensure project performance, develop project methodologies, and collaborate with sales to drive business growth while maintaining customer satisfaction.
Top Skills: AvayaCiscoIt ManagementPmi CertificationProject Management Methodologies
6 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
The role involves managing client-facing projects from initiation to closure, ensuring adherence to scope and budget, and aligning internal teams with project goals in a Telecom environment.
Top Skills: AsanaCcaasJIRAMs ProjectSmartsheetTelecoms
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